[Thesis]. Manchester, UK: The University of Manchester; 2018.
Recent years have seen a renewed focus on the importance of the manufacturing sector
the future growth of the UK economy. Most critically perhaps, governance studies have
linked the UKĂ˘s strength in manufacturing to its ability to innovate. However, these
also imply that to be more competitive, UK manufacturers must develop new products
processes across both emerging and established industries, availing themselves of
knowledge and solutions. This renewed emphasis on innovation requires effective
engagement with a variety of actors and firms in the local, national, and global economy.
Adding complexity, following Brexit, manufacturers will still have to outsource business
activities and rely on existing EU suppliers and customers to help to drive innovation.
Thus, in this unstable new situation, to be successful in creating novel products
services will require organisations to cultivate strong relationships. Therefore,
examines how and when manufacturing firms can engage stakeholders more effectively
across the innovation funnel, uncovering how those relationships affect development
decision-making and how they define courses of action and creative output. To this
an ethnographic study was conducted at a manufacturing company in the UK that decided
to make its innovation activities collaborative to develop a novel quality-inspection
technology and new strategic framework. The underlying processes of engagement are
understood under the framework of AT, through which the study offers a thorough analysis
of how engagement evolves in practice, when this work is effective, and what
consequences the promoted relationships have on stakeholdersĂ˘ creativity and
performance. As a result, this thesis establishes a stronger link between stakeholder
engagement and open innovation discipline. It demonstrates also that for stakeholders
be meaningfully involved in innovation processes, they must first disengage from the
norms, places, and situations that hinder their concentration and creativity. Drawing
its analysis, this paper proposes for professionals a framework that can be applied
organise the engagement process in an open innovation context. Finally, thesis suggests
that scholars investigate diverse industries and how organisations can tie stakeholder
engagement to innovation strategies that, as the results explain, remain on periphery
manufacturersĂ˘ organizational activities.